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St Helens Shared Care Record shortlisted for HSJ national award

The St Helens Shared Care Record has been shortlisted in the system and data integration category award at the national Health Service Journal (HSJ) Partnership Awards 2020, recognising outstanding dedication to improving health and care.

St Helens Cares - the partnership of NHS St Helens CCG, St Helens Council and provider organisations St Helens and Knowsley Teaching Hospitals NHS Trust, North West Boroughs Community Healthcare NHS Foundation Trust and Torus Housing – along with system provider Graphnet is delighted to announce that the St Helens Shared Care Record  has been shortlisted for the system and data integration award at the national HSJ Partnership Awards 2020, recognising outstanding dedication to improving health and care.

The judging panel comprised a diverse range of highly regarded figures across the NHS and wider healthcare sector. To be shortlisted as a finalist for these awards, despite tough competition from hundreds of brilliant applicants, is a mark of real achievement for St Helens Cares.  The St Helens Shared Care Record project has been selected based on the diligence, ambition and the positive impact that the project has had on both practitioners and patients within the health care industry. 

A key enabler in providing integrated services in St Helens has been the creation of a shared care record from Graphnet. The St Helens Shared Care Record unites health and social care data for the borough’s residents into one single system which can be accessed by staff in health and care organisations including GP practices, adult and children’s services, Urgent Treatment Centre and out of hours services.

The shared record has reduced the need for a person to tell/retell their story,  reduce unnecessary admissions and minimise stay; avoid unnecessary or incorrect testing, diagnosis and treatment and reduce staff time spent hunting and gathering information.  This in turn has supported efforts to reduce incidents of avoidable harm

Professor Sarah O’Brien, Strategic Director People’s Services, St Helens Council and Clinical Accountable Officer at St Helens CCG comments: “We are delighted to have been shortlisted for the system and data integration award recognising the collaborative efforts and dedication of our team over the last 12 months to successfully implement the St Helens Shared Care Record.  We are committed to delivering improved outcomes for the people of St Helens, and to be chosen among the other incredible nominees is a wonderful achievement.  This nomination has been a tremendous boost to both to the whole St Helens Cares partnership and our system partner Graphnet and I am sure it will bolster our continued efforts to improve and continue to roll out the shared record across all of health and social care”

HSJ editor Alastair McLellan added: “We would like to congratulate St Helens Cares and Graphnet on being nominated in the category of system and data integration ahead of HSJ Partnership Awards 2020. We are looking forward to welcoming them to the ceremony in February, to join us in recognising the very best collaborations and innovations in the healthcare sector. This year’s finalists are of an outstanding calibre and all of them are exceptionally dedicated to enhancing healthcare across the UK.”

The winners will be selected following a rigorous, ‘live panel’ judging stage ahead of the HSJ Partnership Awards 2020 awards ceremony on the 27th February in London.


NHS St Helens Clinical Commissioning Group and its partners in St Helens Cares are this week launching a campaign to encourage the public to understand the importance of keeping A&E free for those who really need it and knowing what alternative NHS services are available in the community and when to use them.

The campaign is running alongside the national campaign from NHS England and also promotes the fact that the team at Whiston Hospital (STHK – St Helens and Knowsley Teaching Hospitals NHS Trust) have taken over the running of the St Helens Urgent Treatment Centre.

When people turn up at A&E and could have been better seen or treated elsewhere (such as the pharmacy, GP or Urgent Treatment Centre) as it’s not an emergency, this causes problems with flow through the hospital and means that staff in A&E are having to spend time seeing people when they should be focusing on the most poorly patients.

Thousands of pocket information guides have been produced and are being handed out across St Helens in schools, community and voluntary groups, GP practices, health centres and in public places as people come into the town centre to do their Christmas shopping.  These guides give information on what to do if people are unwell and need support, advice or treatment, and which are the most appropriate services for them to use.

Professor Sarah O’Brien, Clinical Accountable Officer at NHS St Helens CCG and Strategic Director People’s Services, said: “Around 46% of people who attend A&E can better be treated in a community setting such as at their GP practice where we have lots more appointments available at weekends and evenings; their local pharmacy or at the Urgent Treatment Centre which now has a doctor on site and is managed by the team who run the A&E at Whiston Hospital so patients will receive the same high quality care. 

“I’m urging everyone – especially over the Christmas and New Year period, to take some time to understand what alternatives are out there and choose the right service to meet your need.  If you are still unsure, the free NHS 111 number can give advice and even book you an appointment at the Urgent Treatment Centre.

This campaign is really important so let’s do it together in St Helens and keep A&E free for those who really need it.”

Fuller information is available on the St Helens Cares website 



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