Healthwatch is the independent local watchdog for people who use health and social care services across the borough. They are there to make sure that the people who design and run services put local people at the heart of care.
Through engaging with the people who live in our communities, Enter and View visits and feedback from a volunteer Forum, they gather experiences and views around local services and make sure that providers of these services and commissioners know what local people think and what matters to them.
Healthwatch St Helens can help you find out what health and social care services are available in your local area, and signpost you to organisations that can help and support you, so that you make good choices around your healthcare needs.
As a Healthwatch member you will receive a monthly newsletter containing information about what’s happening locally around health and social care and be invited to take part in consultations, complete questionnaires and come along to their listening events. You can get involved as much or as little as you want to. Join by logging on to: www.healthwatchsthelens.co.uk.
You can also view Healthwatch St Helens Annual Report 2018/2019
Call Healthwatch on 0300 111 0007 (cost of a local call) or email [email protected]
Healthwatch St Helens Complaints Advocacy (01744 457105) or email [email protected] for support with making complaints about NHS services.
Find out more information about the service here along with the referral form